I have a 3300 with embedded mail, release 4.1, active software load 10.1.1.11.2.
I have several users who have 2 DID numbers appearing on their phones.
Currently, I have a mailbox for each of the DID's, which is clumsy for the users to manage.
Is there a way to route one of the DID's to the other DID's mailbox, joining them together?
I tried building one DID as a transfer mailbox, routing to the other, but that did not work.
Thanks
I have several users who have 2 DID numbers appearing on their phones.
Currently, I have a mailbox for each of the DID's, which is clumsy for the users to manage.
Is there a way to route one of the DID's to the other DID's mailbox, joining them together?
I tried building one DID as a transfer mailbox, routing to the other, but that did not work.
Thanks