Multiple backup!!!

[LeDam]

We have install a Windows 2000 server with a networker client. The server make multiple backup everyday with this message :
savegrp: hn077:C:\ will retry 5 more time(s)
And D:\ is backuped 10!!!!!!
We must kill this backup...soi the index fail and we couldn't verify our backup..... but in the log we have many times this messag :
nsrd: hn077:C:\ done saving to pool 'LBKnormalfiles' (001435) 75 MB

 

[rgzimmer]

-What OS is this client?
-Are you backing up "All", or just C: and D:?
-Why do you kill the backup? Does it just hang? Why not let it run to completion at least one time?

 

[LeDam]

1) The client have a Windows 2000 OS
2) ALL
3) Because when he finish the first ALL backup, a begin a second ALL backup...after a third backup and so indefinitely!!

 

[LeDam]

Here is the log file :
11/21/01 02:01:07 nsrd: index warning: Filesystem containing file index for client 'hn077' is getting full.
11/21/01 02:01:07 nsrd: hn077:Z:\ saving to pool 'LBKnormalfiles' (001442)
11/21/01 02:01:07 nsrd: hn077:C:\ saving to pool 'LBKnormalfiles' (001442)
11/21/01 02:01:08 nsrd: index warning: Filesystem containing file index for client 'hn077' is getting full.
11/21/01 02:01:11 nsrd: hn077:Z:\ done saving to pool 'LBKnormalfiles' (001442)
11/21/01 02:01:11 nsrd: hn077:\ saving to pool 'LBKnormalfiles' (001442)
11/21/01 02:01:28 savegrp: hn077:Z:\ will retry 4 more time(s)
11/21/01 02:02:07 nsrd: index warning: Filesystem containing file index for client 'hn077' is getting full.
11/21/01 02:02:07 nsrd: hn077:Z:\ saving to pool 'LBKnormalfiles' (001442)
11/21/01 02:02:11 nsrd: hn077:Z:\ done saving to pool 'LBKnormalfiles' (001442)
11/21/01 02:02:27 savegrp: hn077:Z:\ will retry 3 more time(s)
11/21/01 02:02:38 nsrd: index warning: Filesystem containing file index for client 'hn077' is getting full.
11/21/01 02:02:38 nsrd: hn077:Z:\ saving to pool 'LBKnormalfiles' (001442)
11/21/01 02:02:41 nsrd: hn077:Z:\ done saving to pool 'LBKnormalfiles' (001442)
11/21/01 02:02:43 nsrd: hn077:C:\ done saving to pool 'LBKnormalfiles' (001442) 75 MB
11/21/01 02:02:52 savegrp: hn077:Z:\ will retry 2 more time(s)
11/21/01 02:02:52 savegrp: hn077:C:\ will retry 4 more time(s)
11/21/01 02:03:08 nsrd: index warning: Filesystem containing file index for client 'hn077' is getting full.
11/21/01 02:03:08 nsrd: index warning: Filesystem containing file index for client 'hn077' is getting full.
11/21/01 02:03:09 nsrd: hn077:Z:\ saving to pool 'LBKnormalfiles' (001442)
11/21/01 02:03:09 nsrd: hn077:C:\ saving to pool 'LBKnormalfiles' (001442)
11/21/01 02:03:17 nsrd: hn077:Z:\ done saving to pool 'LBKnormalfiles' (001442)
11/21/01 02:03:17 savegrp: hn077:Z:\ will retry 1 more time(s)
11/21/01 02:03:38 nsrd: index warning: Filesystem containing file index for client 'hn077' is getting full.
11/21/01 02:03:38 nsrd: hn077:Z:\ saving to pool 'LBKnormalfiles' (001442)
11/21/01 02:03:41 nsrd: hn077:Z:\ done saving to pool 'LBKnormalfiles' (001442)
11/21/01 02:03:42 savegrp: hn077:Z:\ will retry 0 more time(s)
11/21/01 02:04:32 nsrd: hn077:C:\ done saving to pool 'LBKnormalfiles' (001442) 75 MB
11/21/01 02:04:33 savegrp: hn077:C:\ will retry 3 more time(s)
11/21/01 02:05:07 nsrd: index warning: Filesystem containing file index for client 'hn077' is getting full.
11/21/01 02:05:07 nsrd: hn077:C:\ saving to pool 'LBKnormalfiles' (001442)
11/21/01 02:06:04 nsrd: hn077:C:\ done saving to pool 'LBKnormalfiles' (001442) 75 MB
11/21/01 02:06:13 savegrp: hn077:C:\ will retry 2 more time(s)
11/21/01 02:07:06 nsrd: index warning: Filesystem containing file index for client 'hn077' is getting full.
11/21/01 02:07:07 nsrd: hn077:C:\ saving to pool 'LBKnormalfiles' (001442)
11/21/01 02:08:17 nsrd: hn077:C:\ done saving to pool 'LBKnormalfiles' (001442) 75 MB
11/21/01 02:08:19 savegrp: hn077:C:\ will retry 1 more time(s)
11/21/01 02:09:07 nsrd: index warning: Filesystem containing file index for client 'hn077' is getting full.
11/21/01 02:09:07 nsrd: hn077:C:\ saving to pool 'LBKnormalfiles' (001442)
11/21/01 02:10:18 nsrd: hn077:C:\ done saving to pool 'LBKnormalfiles' (001442) 75 MB
11/21/01 02:10:25 savegrp: hn077:C:\ will retry 0 more time(s)
11/21/01 02:15:43 nsrd: hn077:\ continuing save 2000 MB
11/21/01 02:15:43 nsrd: hn077:<1>D:\ saving to pool 'LBKnormalfiles' (001442)
11/21/01 02:22:17 nsrd: hn077:<1>D:\ saving to pool 'LBKnormalfiles' (000022) 293 MB
11/21/01 02:29:49 nsrd: hn077:<1>D:\ continuing save 2000 MB
11/21/01 02:29:57 nsrd: hn077:<2>D:\ saving to pool 'LBKnormalfiles' (000022)
11/21/01 02:40:57 nsrd: hn077:<2>D:\ continuing save 2000 MB
11/21/01 02:40:57 nsrd: hn077:<3>D:\ saving to pool 'LBKnormalfiles' (000022)
11/21/01 02:49:53 nsrd: hn077:<3>D:\ continuing save 2000 MB
11/21/01 02:49:53 nsrd: hn077:<4>D:\ saving to pool 'LBKnormalfiles' (000022)
11/21/01 02:58:39 nsrd: hn077:<4>D:\ continuing save 2000 MB
11/21/01 02:58:39 nsrd: hn077:<5>D:\ saving to pool 'LBKnormalfiles' (000022)
11/21/01 03:07:46 nsrd: hn077:<5>D:\ continuing save 2000 MB
11/21/01 03:07:46 nsrd: hn077:<6>D:\ saving to pool 'LBKnormalfiles' (000022)
11/21/01 03:14:37 nsrd: index notice: Started command 'nsrck -MX hn077'
11/21/01 03:14:39 nsrck: checking index for 'hn077'
11/21/01 03:14:48 nsrck: D:\nsr\index\hn077 contains 104079 records occupying 11 MB
11/21/01 03:15:07 nsrd: index notice: Command 'nsrck -MX hn077' completed successfully.
11/21/01 03:16:13 nsrd: hn077:<6>D:\ continuing save 2000 MB

 

[rgzimmer]

I am going on the assumption that you are using a version of Networker that is 5.7 or older. It looks like one of these things:

1. Drive on your Legato server is getting full, though at an index size of 11mb that seems unlikely. I don't know your server though so you should look at that.
2. Index corruption. You can try to repair it using the following commands in order from a command prompt on the backup server: (This will take a while)
nsrck -F hn077
nsrim -X
nsrck -X hn077
3. If that doesn't work, stop the networker services on the server, rename or remove the client index entry.(should be nsr\index\hn077). Restart the services and the server will create a new and empty index that should work for you.

If you are using Netowrker version 6.0, upgrade ASAP. Anything newer and I would only try options 1 and 3 as written. Use nsrck -L6 instead of option 2.

Good luck!!

 

[LeDam]

This doesn't work....
i have Legato 6.1 installed...

 

[john7]

Your server maybe 6.1, but the client is not 6.x, you are still getting the continuation save sets that is a sign of pre 6.x client code.

there might be a problem with the permissions on the drives that it is trying to backup. Also the previous post about index problems is a possibility.

I would stop the networker client software and open up a command prompt on the client, then go to the directory where nsrexecd.exe is located (this is the client software) then start nsrexecd from command line like this &quot;nsrexecd -D3&quot;. this puts the client code into a debug mode and it will allow you to see what is happening on the client. re-run the backup and watch the client, see what it is doing when it tries to restart the drives. If you can pipe the output to a file.