CommoGuy101
Technical User
Hey all,
I have a Merlin messaging that I am trying to use 2 auto attendants.
System settings are
Calling group 771 has lines 801-812 assigned
overflow to Calling group 770 coverage group 30.
Voicemail settings are
I logged into the the voicemail by selecting
0#
password#
9
3 auto attendant
1 attendant Number
6 Line assignment
I have assigned lines like this
Auto attendant 1 has lines 801-806 assigned to it
Auto attendant 2 has lines 807-812 assigned to it
The problem I am having is when calls come in auto attendant 1 receives all of the calls.
I have it set for delayed answer by the way(not that it should matter).
I have a Merlin messaging that I am trying to use 2 auto attendants.
System settings are
Calling group 771 has lines 801-812 assigned
overflow to Calling group 770 coverage group 30.
Voicemail settings are
I logged into the the voicemail by selecting
0#
password#
9
3 auto attendant
1 attendant Number
6 Line assignment
I have assigned lines like this
Auto attendant 1 has lines 801-806 assigned to it
Auto attendant 2 has lines 807-812 assigned to it
The problem I am having is when calls come in auto attendant 1 receives all of the calls.
I have it set for delayed answer by the way(not that it should matter).