This one's been giving me a headache just keeping the idea straight.
Have a customer with 12 analog lines in their 406. 6 of those lines they want to use as private lines for individual users, 1 is dedicated to a fax, 1 is dedicated to remote dialin, 1 dedicated for a modem, and the other 3 are pooled as a "main" line group. The problem i'm having is routing the outgoing lines for the 6 users so that the call attempts to try their individual line and if it's busy then roll over to the "trunk pool". So, i'm trying to manage 6 (technically 7) different line ids for outbound calling using 9 as the dial code.
is it possible to use the user restrictions short codes to dial, say, [9]N;/N/1/dial and [9]N;/N/0/dial in the same list? or will the 406 try to go out line group 1 and if it's busy will it try to match group 0 or just disconnect? will it try to match only the first matching short code or will it try all matching codes in the list until it gets a line that's not busy. also tossed around the idea of using lcr but past experience with that makes me want to scream, and trying to do it for 6 lines...
btw, tried to talk the customer out of the private line idea, but their eyes glaze over when you get technical with them. i believe we are overthinking and getting ourselves confused.
anyways, thanks for any ideas you guys can toss my way.
Have a customer with 12 analog lines in their 406. 6 of those lines they want to use as private lines for individual users, 1 is dedicated to a fax, 1 is dedicated to remote dialin, 1 dedicated for a modem, and the other 3 are pooled as a "main" line group. The problem i'm having is routing the outgoing lines for the 6 users so that the call attempts to try their individual line and if it's busy then roll over to the "trunk pool". So, i'm trying to manage 6 (technically 7) different line ids for outbound calling using 9 as the dial code.
is it possible to use the user restrictions short codes to dial, say, [9]N;/N/1/dial and [9]N;/N/0/dial in the same list? or will the 406 try to go out line group 1 and if it's busy will it try to match group 0 or just disconnect? will it try to match only the first matching short code or will it try all matching codes in the list until it gets a line that's not busy. also tossed around the idea of using lcr but past experience with that makes me want to scream, and trying to do it for 6 lines...
btw, tried to talk the customer out of the private line idea, but their eyes glaze over when you get technical with them. i believe we are overthinking and getting ourselves confused.
anyways, thanks for any ideas you guys can toss my way.
