I got a multi-tenant opt. 11C Rls 25.40b.
I want to make one of the tenant consoloes to overflow to a meridian mail menu when the console is busy or the treshhold is exceded.
Is that possible?? how do I make it happen??
If you print the CPG for the correct tenant you should see a prompt AODN, that's the overflow DN.
You can also change the AODN in LD 93.
BUT when you change the AODN to a DN that forwards to Voice Mail, I think you could have a problem.
If you call a DN (that doesn't have Voice Mail) that forwards to the Attendant and the call is forwarded to Voice Mail the caller will hear a message that the user doesn't have voice mail. (If I remember correct)
the AODN is allready set and the AQTT, but if you call it will not overflow. It just keep ringing in the console. It is like if I were missing a CLS or a prompt somewere.
Got any ideas??
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