Multi-Tenancy on Cisco-CallManager 5.x

[jroeck]

Hi all,
we are thinking to replace our telephony infrastructure with a VoIP infrastructure using CISCO CallManager 5.x. I have tried to find any information on multi-tenancy support, yet I was not successful on my own to identify the proper ansewr. I saw some answers in terms of partition and clustering - but it is not clear from CISCO's documentation. Has anybody done any multi-tenancy CallManager 5.x setup lately? If somebody could share the princicpals that it is working and how CallManager can support multi-tenancy setup. Thanks in advance. Juergen.

 

[pndscm]

Haven't worked much with CCM 5 but I assume it would be the same as CCM 4 in this aspect.
Essentially you would build 2 seperate systems inside CCM, 2 groups of PT's, CSS's, RP's etc. There may or may not be overlap as far as Media Resources, Gateways, etc. It all depends on the setup. I have done this with different locations being almost stand-alone but with 5 digit dialing between them. If I chose, I could have put the DN's in different PT's and been able to make them completely stand-alone. The one problem you may have is with the Corporate Directory where it would pull up ALL names but I'm sure it can be removed or divided. In other threads on this forum I believe it has been discussed as to creating seperate directories, I have not done that but have played around enough to know it can be done.