Mulitple Line Appearance Cordless

[dphoneguy24]

Does anyone know if Avaya has plans to make a cordless phone anytime soon that has more than 2 line appearance button that are on the 3910? Panasonic is probably one of the biggest systems that we compete with in the Partner arena and they have a cordless phone that can be configured with up to 12 lines. I need one now or I am going to lose the opportunity to sell more AVAYA.

dphoneguy24

 

[phonesaz]

I don't think they have anything new planned; you can buy refurb units fairly reasonably; look at metroline.com; in my experience they are the best and have good warranty replacement policies.

Also, not to insult your intelligence, but I have worked a lot w/ Partner and Vodavi and a little bit with Panasonic, and the ease of use on the Partner (especially w/ being able to walk customers through rearrangements/programming themselves since everything is modular) is unbelievable; I actually think any Partner system, new or rebuilt (to help w $$) runs circles around Vodavi or Partner. I tell my customers to look at some of the rebuilt equipment sites and notice that neither Vodavi or Panasonic has the depth of product that Partner has - wow - sorry to go on a sound like a sales person They don't call me a phone geek for nothing - D

 

[Dexman]

Transtalks, when they were first introduced, were great cordless telephones.

The problem is that they are very susceptible to interference (I'm guessing that they are 900 MHz analog units), and florescent lights and other sources of RF really cause problems.

Avaya felt that they could not resolve the problem, so they pulled the plug on the 9040.

 

[aarenot]

Tell the customer they can have every user plug an analog cordless into their own phone on the AUX port, and then they can all roam. They just have to hit flash dial ext hang up to transfer. With every user having their own cordless slaved off their ext., and all the codes for the system plugged into the cordless speed dials, they should be happy. I do not know panasonic that well, but not sure how they would stack up against that. Speed dial buttons are line buttons on a analog phone if programmed with a line access code, other than no light to signal the line is in use/hold.

 

[mmico]

I have been selling Avaya Partner systems for a while.I think it's a great system for both the installer and customer.It's always a problem selling this system on residential jobs. All residential customers want cordless phones. Many years ago when this system didn't have competition or was only installed in business applications it was OK. Avaya for the some reason doesn't really care about the home or home office enviroment. Yes other manufacturers cordless phones will work but why can't they design a phone for this system.I never understood the resoning behind the 9310.It only has 2 line displays for a system that handles alot more. It should have had at least a 3 line display.
Im not knocking Avaya but Im losing alot of residential jobs because of this and a couple of other Avaya Patner issues.

 

[Dexman]

Cost-wise, a residential install is going to be a tough sell except for high end homes.

At this stage in the game, it is doubtful that Avaya will introduce a suitable replacement for the 9040 system.

Avaya's long term goal is to stop manufacturing hardware altogether and re-position itself as a company that writes software for routers, like those manufactured by Cisco.

Avaya has also been walking away from its core business (TDM systems). While it is true that larger corporations are migrating to VOIP service, smaller companies that do not have a full time IT staff are less likely to do so.

Last year, Avaya killed off one of the best phone systems ever produced (the Merlin Magix). Now Avaya is now in the process of writing the final chapter in the life of the Partner ACS. So far, it has been a tragedy as the Partner ACS R7 has been a buggy release. So much so, some Avaya Business Partners refuse to sell it.

Not a fitting way for the Partner ACS to be retired.

 

[mmico]

I agree,the Merlin Magix is missed.It was a good system that still had life left in it.

 

[dagwoodsystems]

I'm with you on the Panasonic thing. I run up into it ALL the time, especially in Beverly Hills or other "high rent" residences. I dunno why, but some people seem to have Panasonic blinders on. It's the same kind of loyalty I used to see when things had the AT&T logo on them.

The most common complaint I hear from the Panasonic crowd isn't about the cordless phones, though. Instead, I often hear something like, "I can't stand those Euro phones" (spoken with great disdain, as if they were the telephone Style Police).

I've done the aarenot thing and used garden-variety cordless sets with great success. Newer units can achieve a greater distance without interference from other wireless technologies.

Transtalk IS the bomb, though. Unfortunately, phonesaz is right; they are no longer manufactured, so you will have to go with refurbs. Aside from the 900Mhz band (which USED to be crowded and no longer is), the battery life tends to be the deal-breaker.

The units originally used Ni-Cad which, as everyone knows, develops problems after multiple premature recharges. And I'm sure that you cannot simply substitude these with Nickel metal hydride cells. Instead, you have to train the customer on appropriate recharging practices.

[RANT BEGIN]

Suits! Arghh, they drive me crazy! I couldn't agree more with Dexman. We are the also-ran in the VoIP arena...not the leader. Which is why abandoning the classy and reliable TDM switches is almost suicidal. VoIP is here; it ain't great yet, but I'm not in denial about it's presence. Even so, does anyone wonder why not a single government agency has adopted it yet?

[RANT END]

 

[aarenot]

We sell more IPO, or shoretel than partner and magix combined, pre, and post R7, and pre, and post Magix retirement. The customers want them, and we do smbs mainly. 5 to 1 voip vs. tdm.