mulitple extensions

[mdma2001]

newbie alert!!
we have just upgraded our software on our meriden 11. i can not remember if its the otm or mat (windows based).

however, as its 3 months till my training session, a change was needed. on the extesion i have set one of the keys to mcr (no ring) for another extesion. this now needs to be removed, and when i do this, and sync, it comes back with an error saying the TN number needs to removed. i have tried all things, but dont seem to be able to remove it. the syn status says theres that the extension isnt synched at the moment.

great site btw

 

[freddog]

How comfortable are you with logging into the switch and using the command line interface? You get a much better feel for what is going on in the switch through this interface rather than relying on the error prone MAT or OTM apps.

 

[mdma2001]

i feel that there is only one way to learn - and that is the hard way!!

if u will be so kind as to point me how to log in etc etc and then i will give it a try!

 

[freddog]

Go to your maintenance terminal. If there is, for example, a Procomm or Hyperterminal session set up for PBX admin, click on the Icon. If not, there is a menu option in MAT (and probably one in OTM) for a terminal session. Hit <Enter> and you should get a prompt with an idle message. Then, login from there...

OVL111 IDLE 0
>LOGI username
PASS? password

Get screen captures or hard printouts of anything you change before you modify it. To administer digital sets, go into LD 11...

>LD 11

You'll get a display of info on your system followed by...

REQ:

REQ: PRT
TYPE: DNB prints info on one or several directory numbers

REQ: PRT
TYPE: TNB prints info on the TN. If you don't know the TN of a phone, doing a PRT, DNB will give you the TN.

REQ: NEW allows you to build a new TN for a phone
REQ: OUT deletes a TN for a phone
REQ: CHG modifies settings on a TN for a phone

TYPE: will depend on the model of the phone being changed, created, deleted, etc...