MSS-H S3400 disk drive replacement

[kepetersen]

Does anyone have the procedure to hot-swap the hard drive Ic35L073UCDY10-0? Is there a link to where I might find what drive slot1 is using? See below for the failed drive.

RAID System Info :


Logical Drives:
device name raid state (blocks) size (MB) blksize
/dev/sda 5 DEGRADED 143374336 140014 1024

Physical devices:
ctl tgt state (blocks) size (MB) device type blksize
0 0 OPTIMAL 71687168 70007 DiskDrive 1024
0 1 FAILED 71687168 70007 DiskDrive 1024
0 2 OPTIMAL 71687168 70007 DiskDrive 1024

Controllers:
# b0 b1 b2 Controller Cache FW NVRAM Serial Status
d0 -- ADAP2110S 16MB 380E CHNL 1.1 BD0C40902KWOptimal

 

[KenMeans]

The MSS-H allows disks to be removed and replaced in a SCSI RAID disk-drive assembly while the server continues to provide service. All SCSI drives are considered "hot swappable" and can be replaced while the server is in service.

Caution!
Never move an operating SCSI drive from one server to another. The server will not correctly recognize the previously formatted disk, and the entire array will have to be rebuilt, which takes several hours. Always replace a faulty disk in a SCSI RAID array with a new, blank SCSI disk.



To replace a SCSI RAID drive in an MSS high-availability configuration:

1. Verify that the replacement equipment is on site and appears to be in usable condition, with no obvious shipping damage.
2. Remove the faulty drive.
3. Install the new drive and verify operation.

Remove the faulty drive

To remove a faulty SCSI RAID drive:

1. Remove the bezel (plastic cover) on the front of the chassis. See figure Removing or replacing the front bezel.
1. Press down on the two tabs on the top of the bezel.
2. Tilt the bezel forward, and then lift it out.
2. Locate the drive to replace as follows:
* Drive 0 (d0b0t0d0): the top drive, closest to the DVD-RAM drive.
* Drive 1 (d0b0t1d0): the middle drive.
* Drive 2 (d0b0t2d0): the bottom drive.
3. Loosen the retaining screw on the handle (latch) for the faulty SCSI RAID drive.
4. Open the latch to unseat the disk drive, and then pull it by the handle from the drive cage. See figure Removing or replacing a SCSI RAID drive.
5. Place the drive tray on a clean, static-free surface. Remove the 4 mounting screws, 2 on each side, that secure the hard disk drive to the tray.
6. Lift out the faulty drive. Set it aside.

Caution!
Wait at least 1 minute after removing the faulty SCSI drive before installing the new one. This gives the system time to sense the installation of the new drive.
Install the new drive and verify operation

To install a new SCSI RAID drive and verify that full service is being restored:

1. Remove the new IDE drive from the anti-static bag. Do not touch the circuit board surface.
2. Place the replacement disk drive into the drive tray. Replace the 4 mounting screws, 2 on each side, to secure the hard disk drive to the tray.
3. Position the replacement drive in the correct orientation in the chassis.
4. Gently slide the drive into the server, and then close the latch to seat the drive firmly in place. See figure Removing or replacing a SCSI RAID drive.

The LED for the new drive (HDD-0, HDD-1, or HDD-2) lights, indicating that the system has recognized the new drive and has begun to reconstruct the data from the other two drives.

Note: It takes at least 1 minute before the rebuild starts and status information is available.
5. Tighten the retaining screw.

Note: For safety reasons, tighten the retaining screw with a screwdriver until the screw cannot be loosened by hand.
6. Replace the bezel (plastic cover) on the front of the chassis. See figure Removing or replacing the front bezel.
1. Insert the tabs on the bottom of the bezel into the chassis.
2. Push the bezel upright until the two upper tabs snap into place under the top cover.
7. Verify that the disk rebuild procedure is underway. See Retrieving hard disk drive information.

The entire rebuild procedure can take up to 10 hours.

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[kepetersen]

Ken... two questions:
1. Are there any jumper settings on the drive to be aware of?
2. What login do you use to verify the rebuild status in the GUI or is this viewed at the root level?

 

[KenMeans]

Yes but you will need to check the drive when you pull it out and the SA will work as the user to see the rebuild status. Not sure about vm

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[kepetersen]

In the installation step 3 should I put this note:
**check the jumper settings on the faulty drive and validate that the replacement drive has these settings.

Since there are no diagrams, even though referenced, can you tell me what document had this process?

 

[KenMeans]

It is the below referenced .htm file in the 3.1 doc set on the DVD

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SCSI RAID drive replacement


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Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)