MS Word complie error in hidden module:

[jbhsuman]

OS XP Pro, MS Office 2000

I just finished configuring a new computer and installed MS office. To try and save time, I used XP's file transfer wizard to transfer files and setting from my old computer to the new one. Now whenever I access MS Word or Excel I get this error message. Sometimes I am thrown into a debugger mode sometimes not.

I suspect the error is referring to Adobe Acrobat, which is not installed on the new computer. I suspect this because of how Adobe installs itself inside of MS applications and using the transfer wizard must have transferred some settings that are looking for Adobe. Also when I get thrown into the debugger, it asked for an Adobe password. When I press cancel, that’s when the Word goes into debugger mode.


I've tried removing office completely and reinstalling. I've rolled back the system files to prior to using the file transfer wizard but I still get the error. Everything else is working fine and this error does not seem to effect how MS Word or excel functions but it is annoying. Short of reinstalling the OS and starting from scratch, does anyone know how to fix this?

Thanks

 

[TonyJollans]

Hi jbhsuman,

*** Warning *** I don't know any of this for sure; it's just some ideas. Please take care deleting anything in case it causes problems (send it to the Recycle bin so you'll be able to get it back).

You have managed to transfer something (an Add-In or similar) which starts automatically when you load Word or Excel. To remove it, you need to find it! (there's nothing like stating the blindingly obvious, is there?)

There is a glittering array of places where these things might be. In Excel, they'll likely be in an XLStart Folder, but it may be

C:\Program Files\Microsoft Office\Office\XLStart

.. or ..

C:\[blue]???[/blue]\Application Data\Microsoft\Excel\XLStart

(where [blue]???[/blue] on XP is, I think, Documents and Settings\Userid)

In Word, you can try some similar locations ..

C:\Program Files\Microsoft Office\Office

.. or ..

C:\[blue]???[/blue]\Application Data\Microsoft\Word\StartUp

In Word, you can look at the various locations specified under Tools > Options > File Locations tab

In Excel, you can look in the Alternate startup file location under Tools > Options > General

If all else fails, one way of tracking them down is to go into the VBA editor and see if you can identify the culprit in the Project Explorer pane; then in the Immediate window enter:

(In Excel) ?Workbooks("PDFWriter.xla").Path (or whatever the thing is called)

In Word, identifying the name is a bit more awkward. If it shows as Project(PDFName) then enter ?Documents("PDFWriter.doc").Path. If it shows as TemplateProject(PDFName) then enter ?Templates("PDFWriter.dot").Path.

If you find the culprit, then if it is the real thing, just delete it. If it is a shortcut, look at the properties to find out what it is a shortcut to and delete both the shortcut and the target.

Enjoy,
Tony

------------------------------------------------------------------------------------------------------
We want to help you; help us to do it by reading FAQ222-2244 before you ask a question.

 

[jfhewitt]

I recall this problem has to do with whether Acrobat is installed over Word, or vice versa. If you are transferring files, you might get the Acrobat keys into your registry. Just a guess, but maybe you should delete all Acrobat keys from the registry, since the program isn't installed.

 

[jbhsuman]

Thank you both for your responses. I will try each of your suggestions and let you know the outcome.

Thanks

 

[Majie2]

I went into the add ins and unchecked adobe, then moved the template from the office startup folder and that seemed to do the trick.