MS Office Word XP Locking Up 1

[ddeleaumont]

I have a client who, when logged in, has Word lock up on him. When he opens Word, it freezes for approx 10-15 seconds adn then it is ready to go. Once he starts typing, it will continue to lock up sporadically.

When I was logged in as Administrator, it seemed to work just fine. Can anyone give me an idea as to why this would be? I doubt that Office is in anyway tied in with his user profile. I just want to get this working!

Thanks,
Don

"If you want to make a difference, you have to be different. That's the deal."
-Kevn Kinney

 

[oharab]

Are there any add-ins loaded?
Does his profile open up any other programs yours doesn't?
I would run a virus checker & spyware checker over the machine, just in case.

hth

Ben

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Ben O'Hara

http://www.RobotParade.co.uk

"Where are all the stupid people from...
...And how'd they get so dumb?"

NoFX-The Decline
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[tf1]

Make sure the user has a valid (and accessible) default printer set. Word interrogates the printer driver on startup as it needs the printer's parameters to work out page layouts correctly.

Regards: tf1