MS Office 97 Toolbar Icon Problem

[BirchyWirchy]

Ok - strange one this - a number of our users are losing the icons on the MS Office toolbar (e.g they had a word button with the 'W' icon - this gets replaced with the 'new office document icon) this happens to all icons - they can be set back using customise/buttons/change icon..but this is a pain and the problem returns. the pc's are running win98

any help/ideas gratefully received!

 

[Hasit]

This may be something to do with the following:

http://support.microsoft.com/default.aspx?scid=kb;EN-GB;q137261&GSSNB=1

 

[joegz]

If you right mouse click on the toolbar and select REFRESH ICONS does this not correct the issue? joegz
"Sometimes you just need to find out what it's not first to figure out what it is."