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MPS IVR new implementation

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telmallah2006

telmallah2006

Technical User
Jun 8, 2006
10
A2

Hallo All,

We have CS1kM SG working with SCCS5.0 call center enviroment.
The company purchased a new IVR MPS 500 system. I recived 3 LSE1 cards and a couple of license keys (PBX and CCT5).
Can any one explain how this will work as i never interfaced with an IVR before? what is the configuration needed in the PBX and SCCS?
 
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