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Moving mailboxes from 5.5 to 2000

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quell

IS-IT--Management
Nov 8, 2002
363
US
Hi,
I get the follwoing error when trying to move a mailbox from exchange 5.5 to 2000. I open AD users and comp | right click on the users name | select exchange tasks and go through the wizard. Then I get this error:

Results:

Error: Connecting to source server.
CN=John Doe,CN=Users,DC=domain,DC=com:
The attempt to log on to the Microsoft Exchange Server computer has failed.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0512-00000000

We have exchange 5.5 and 2000 both in the same domain both installed on w2k servers. I have tried logging in as both domain admin and exchange admin and still get the same error. Any ideas or suggestions would be appreciated.
Thank you!
 
forgot to add that the default mailbox store is mounted.
Microsoft Knowledge Base Article - 264413
 
When trying to move mailboxes from exchange 5.5 to 2000 I get the above error in the migration wizard. I also get the following 3 errors in the event viewer;
The MAPI call 'OpenMsgStore' failed with the following error:
The attempt to log on to the Microsoft Exchange Server computer has failed.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0512-00000000

Unable to get an administrative interface to the mailbox store on server 'server'.
Error: The attempt to log on to the Microsoft Exchange Server computer has failed.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0512-00000000

Unable to move mailbox 'temp3'.
Error: The attempt to log on to the Microsoft Exchange Server computer has failed.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0512-00000000

The following links were no help

XADM: Move Mailbox Operation Is Unsuccessful and an Event ID 9175 Message with the Error ID 80040111-0286-00000000 Is Logged

Error Connecting to Destination Server During Move Mailbox

XADM: Mailboxes Moved from Exchange Server 5.5 to Exchange 2000 Server Do Not Work As Expected

To resolve this issue:
The exchange 2000 server had 2 NIC's installed: One was plugged in and the other wasnt. I had to disable the NIC that did not have a link to the LAN and reboot. Migrating the mailboxes over with no problems :) I have tested this by enableing the other nic and rebooting then try and move the mailboxes and the error reoccured. So I disabled it rebooted and can move mailboxes over with no errors. I guess the wizard was trying to go out on the wrong NIC to contact the other exchange server. Hope this helps someone else out with the same problem.
 
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