Everytime I try to move several emails with attachments from my InBox in Outlook 2002 at one time to a folder within my Personal Folders located on my PC, I get the error message "Some items could not be moved. They were already moved or deleted, or access was denied." This message does not occur when I move messages without attachments or if I move a single message with an attachment. I have disabled my local Norton Antivirus but that doesn't fix it.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Moving emails with attachments to personal folder
- Thread starter volunteer
- Start date
cmeagan656
Technical User
It's caused by your virus scanning software. If you're running an exchange server it will be the AV exchange agent that causes it. It is scanning the attachment before allowing it to be moved.
You have a couple of choices - move each email with an attachment individually, open each attachment first (so that it is scanned by the latest virus signature),or if you have the necessary permissions,temporarily disable the AV on the exchange server or other server where your inbox is located. This last option may or may not be too risky depending on the type of AV you're running.
Cheers.
You have a couple of choices - move each email with an attachment individually, open each attachment first (so that it is scanned by the latest virus signature),or if you have the necessary permissions,temporarily disable the AV on the exchange server or other server where your inbox is located. This last option may or may not be too risky depending on the type of AV you're running.
Cheers.
- Status
Similar threads