moving an extension on an Elite IPK 64.

[tjcom]

I have a customer with an Elite IPK 64 (one cabinet.
I want to move her extension (101)port 02 to port 17. and have all her button and extension info follow.
How am I able to do that. I know on the Norstar it is the set relocation feature.
I tried the set relocation feature on the IPK but it did'nt work, or I must be missing a step.

thanks

 

[gbaughma]

CMD 6-4 (Copy extension) will copy all the feature keys. She will have to reprogram her speed dials, etc. Then renumber the extension in 4-10. Make sure you don't duplicate the extension number... THAT gets weird.

If she's physically moving her phone, just re-punch it to the same port she's on.

(that's easier)



Just my 2¢

"In order to start solving a problem, one must first identify its owner." --Me
--Greg

 

[Drue]

what you need to do is go into mb 1-1-47 and make (50)= a 148 then you need to go to mb 1-8-08 and allow station relocation in claases 00-15 then go to a phone and press feature 84 you wil see sta relo on/off make sure it is set to on then you can go to extension 101 and press 50 117 then 0000000000 10 zeros and the phones will swap

 

[Drue]

correction type the extension you are moving to 117 i thought you said extension 117 not port 17