Moving an ACD monitor on a NAM 2

[edmunddantes]

I am looking to give access to the acd reports via a terminal that is presently connected directly to the NAM. Is there a way to extend access to another building via a DS30 station port adapter, putting the acd program on the network etc.... Any help is greatly appreciated.

TIA
Edmund Dantes

 

[senk1s]

A better way to setup infocus (i'm assuming you have either a prelude/ cinphony) and install the client software on any PC on the LAN

the infous client / server license is part of the prelude/ cinphony (1 user included, if you need more u need to purchse)

 

[archie819]

Yeah you can install the infocus program..And keep the monitor on the nam..What you will end up using is the winterm program to access into the main ACD screen

Archie