Move domain to new server

[SM777]

Hi, don't know if this is the right place to ask this question...

My webhosting co. are in the process of moving my website from a shared Linux server to a Dedicated Linux server. All is not smooth.

2 1/2 days has passed and my site is still not visible. They have updated DNS and I can ping

http://www.mydomain.com

and see that it indeed pings the new IP address. Yet if I enter

http://www.mydomain.com

into the browser URL box I get.

Please visit our main site at

http://www.mydomain.com/

Which, if I click gives me the same message.

If I enter

http://www.mydomain.com/~mydomain

I can see my website.

Have they 'mapped' the IP address to the wrong directory or something?

I'm tearing my hair out over this. They won't respond to my emails. Please advise.

 

[abovebrd]

It sounds like it could be any number of problems.

Question:

What is your site be served on (Apache ?)

You indicated that when type

http://www.mydomain.com

it returns a page that reads
Please visit our main site at

http://www.mydomain.com/

Did yuor site always have that behaivor. It sounds like maybe a redirection page was posted during the site migration.

What ahppens when you put the Ip address in the web browser


-Danny

 

[SM777]

Both old and new website are Apache 3.1.9

Please visit our main site at

http://www.mydomain.com/

Is not something I wrote, and my old site never had that info.

If I typed in the new IP address I got the very same message above.

I had a perfectly working website running on a shared 'virtual' server. I purchased a new dedicated server from the same company for them to host for me. I was told there would be no downtime for visitors to my site. I upload the site to the new server, the webhosters would update the DNS records such that if an ISP cached the old IP visitors would view the working old server, if an ISP has received the new DNS records the visitors would view the new working server.

What has happened is that the new server is not right. I uploaded the website to the new one and if I entered the new IP address (or my ISP had the new DNS record) I would get the 'Please visit our ... ' message.

If I entered the IP address/~mysitename I could see the homepage but none of the scripts would run.

This is why I'm wondering if the mapped the IP address to the wrong location on the server or something.

***Latest update. Sunday 25-Mar
If I log in and my ISP has the updated DNS, I can now see the site running on the new server.

 

[abovebrd]

>>This is why I'm wondering if the mapped the IP address to the wrong location on the server or something.

DNS does nothing more than resolve your webs sites IP address to its host name.

The document root on your web server is not effected or dictated by DNS.

I would do the following.

A. use a tool such as DIG or nslookup. Find out what the DNS records point to.

B. ftp up to your new server. Take a look at the main index page. Make sure its your page. If you have telnet access, this would be faster.

-Danny