Mouse problems....

[Brindisi]

I have never seen this before and I was looking for some help. My problem is that my mouse will briefly stop working and then start working again. It is just for a half second to a second failure. Here are some facts.

1. The problem happens with both a PS2 and USB mouse. (i.e. switching between them does not solve the problem)

2. All the latest drivers have been installed.

3. The PS3 ball mouse is clean, the USB is a microsoft optical. When it happens with the optical, the red light will go out for a second, the pointer freezes and then the light will come back on accomponied by a bong from winXP and the pointer will move again.

4. It happened with windows 98se and still happens after upgrade to winXP.

5. I have removed the device in device manager and reinstalled it.

6. It's driving me absolutely nutz.

I'm lost... thinking it might not be hardware because the pathways for usb and ps2 would be different, and switching should solve the problem. Then thinking it might not be software because everything has been changed and updated. Including operating system, drivers, etc....

Any Ideas??

Brind

 

[jbrusie]

the only thing I can think of is that there is somthing that is taking up the resources on the CPU...dragging the computer down. Are you doing anything special with the mouse stops working? What programs are running when this happens?

Try to boot to safe mode and see if it still does it. Safe Mode, on XP not real sure but when you boot the computer hit the F8 key and it should ask how you want to turn the computer on. Select Safe mode. If you still have problems then its a hard ware issue...

Hope this helps
John

 

[Guest_imported]

Haven't used a USB mouse so can't comment on that one. However, check that IRQ12 isn't being used by another device, either by looking in the BIOS (allocation of IRQs), or by observing the screen after POST tests which often shows which devices are using which IRQs.


ROGER - GØAOZ.

 

[Guest_imported]

It's the connector cable. Basically the microsoft optical mouse series (this includes intellimice...meeses? whatever) have a design flaw where the cable is put through several right angles and tight squeezes where it exits the mouse. After a relatively short period of normal usage the wires inside weaken and break causing intermittent failure and exactly the symptoms you describe.

Luckily Microsoft will replace your mouse free-of-charge and with very-few-questions-asked if you just call them up.

I know this because this happened to me about a month ago. A funny side note is that yesterday I received a letter fro MS telling me that I "might" experience some mouse problems and that they would replace it free-of-charge etc etc. The only interesting thing to note is that the nice lady at MS on the phone told me that my mouse has a one-year limited warranty and the letter I got informed me that I now only have a 90-day limited warranty... smart move MS! So we now have till Sept 30th, 2002 to replace our mice! (I recommend just getting one as backup anyways...heck, it's free & you don't have to send in the old one)