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Mouse problems

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thegarrett

IS-IT--Management
Feb 11, 2002
9
GB
We seem to be having problems with mouse commands. At random points during the day our users are unable to select the file menu in Word97 and are unable to double click to open a message in GroupWise 5.5.4. To solve the problem we have to logout of the session, disable logins to that server re-launch the Citrix published apps, which will log the session on to a different server. This cures the problem until next time!

A brief description on how our system is setup:

We have a 28 server farm which is load balanced using TSE 4.0 sp6 and MF 1.8 sp2. Using Citrix client version 967. We are publishing our apps to the users.

Can anyone help!!

TheGarrett
 
I found we had to install the latest client 6.20.985 to solve this problem.
 
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