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Mouse not work followed blue screen, dump memory 1

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cs211024

MIS
Aug 14, 2003
28
CA
Hi folks, here is my problem:

My pc, running win2000 pro, after switching on, come with blue screen, with message like "dump memory...". And when I restart several times, it come with normal win 2000 log in windows, but no mouse. I am sure there is no loose connection or unplugged.

I used keyboard to log in and make all operation now. (It is kind of pain) OS and all programs are working fine. So I think it is not a software issue but hardware side. Using Device Manager, I found that "Other devices" --> "PCI serial port" and "PCI Paraller port" are in yellow quention mark (?).Do I need to reinall driver? and how?

What I need to do next? Can someone help me out of that?
 
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