Mouse Not Responding

[garvock]

Hi
Mouse cursor is not responding on booting Win98SE computer.
Have tried another mouse that is known to be working. Have reinstalled drivers etc. but no response.
Could this be a motherboard problem?

 

[kippy13]

Yes, this could be a mother board problem.
Before you go down that line, have you ran a full virus scan and tried updating the BIOS?
What way is the mouse connected to the PC?

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[mattjurado]

Hold on there... If it was working before, don't update your BIOS. That's the most risky thing you can do to your motherboard. That's an absolute last resort. If this was working before, don't do that.

However, you do want to update your virus scanner and scan, it definitely might be a virus. Right click on My Computer. Go to Properties. Select the Device Manager tab. Any conflicts? Yellow, red signs? If so, post them back, along with connector type (serial, ps/2, usb). If it looks good...

Boot to safe mode. Go to Device Manager in safe mode. Expand the mouse section. Remove whatever's there. If there is software in add/remove programs, remove that now as well.

If the mouse is USB, disconnect it and reboot. Odds are, you have to install the software, shut down, then reconnect the mouse. If its not USB, then you shouldn't have to disconnect it, just reboot and see if windows detects it.

Matt J.

 

[kippy13]

"don't update your BIOS. That's the most risky thing you can do to your motherboard. That's an absolute last resort."
Why do you say that? I always update my board BIOS to the latest release for it whether something is working or not and have never had any problems.

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[mattjurado]

Yes, but it can also leave your motherboard dead.

Matt J.

 

[kippy13]

Only if you pick the wrong version of the BIOS to install.....it can also improve things as well.

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faq608-4650
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[mattjurado]

Uh no. I've seen the process go bad. Not trying to be argumentative, just my personal experience.

Matt J.