Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations gkittelson on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Mouse freeze up
- Thread starter kiernanf
- Start date
Guest_imported
New member
- Jan 1, 1970
- 0
Sounds like a conflict, maybe with your modem...? Not familiar with the mouse you're using - is it serial or PS/2? What sort of modem, and what COM port and IRQ is it using? Check in DEVICE MANAGER for conflicts.
ROGER - GØAOZ.
ROGER - GØAOZ.
- Thread starter
- #3
Guest_imported
New member
- Jan 1, 1970
- 0
You say you've downloaded the latest driver - I take it that's for the mouse...?
Has the system been running satisfactorily in the past, or have you always had this problem from day one? If the former, what changes to your system do you think prompted this freeze-up? The new mouse, or what? Does the system work ok if you remove this mouse and revert to a bog-standard one?
Is the modem an ISA or PCI, and what COM port Nbr and Address is it using? If it's a PCI, try uninstalling it, then put the card in a different PCI slot. Perhaps specifically allocate a different IRQ to it in the BIOS before letting Windows reinstall it using the correct drivers.
ROGER - GØAOZ.
Has the system been running satisfactorily in the past, or have you always had this problem from day one? If the former, what changes to your system do you think prompted this freeze-up? The new mouse, or what? Does the system work ok if you remove this mouse and revert to a bog-standard one?
Is the modem an ISA or PCI, and what COM port Nbr and Address is it using? If it's a PCI, try uninstalling it, then put the card in a different PCI slot. Perhaps specifically allocate a different IRQ to it in the BIOS before letting Windows reinstall it using the correct drivers.
ROGER - GØAOZ.
You say this happens when you go online. I'm inferring, then, that you mean it happens ONLY when you go online. It could be a problem with the modem, or it could be a conflict between the mouse's software and some other software. One thing you might do is see if you can isolate a program that may be conflicting.
You can do that be going to Start > Run and enter MSCONFIG. Then go to the Startup tab. Record everything that is checked there now so you can restore them all later--or at least the ones you want. Then remove all checks except for the System Tray (SysTray.exe). (You may already know a lot of this stuff, but, in service to you, I'm detailing it, anyway.)
Reboot and see if you still have the problem. If you don't, it is one of those programs. You can then restore the programs one by one, rebooting each time, until the problem reappears. If this does turn out to be the source of the trouble, you will know what program is causing the conflict, and you can uninstall it. If it is one you want to keep, you perform a clean reinstall of it, and of the mouse's software, by the way.
I don't know if this will help, but it is a possibility.
You can do that be going to Start > Run and enter MSCONFIG. Then go to the Startup tab. Record everything that is checked there now so you can restore them all later--or at least the ones you want. Then remove all checks except for the System Tray (SysTray.exe). (You may already know a lot of this stuff, but, in service to you, I'm detailing it, anyway.)
Reboot and see if you still have the problem. If you don't, it is one of those programs. You can then restore the programs one by one, rebooting each time, until the problem reappears. If this does turn out to be the source of the trouble, you will know what program is causing the conflict, and you can uninstall it. If it is one you want to keep, you perform a clean reinstall of it, and of the mouse's software, by the way.
I don't know if this will help, but it is a possibility.
- Status
Similar threads
- Locked
- Question