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Motorola Surfboard SB5101 Strange Behavior Question

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randylewiskemp

Technical User
Oct 22, 2009
1
US
Currently I connect Comcast Cable -> Motorola Surfboard SB5101 Modem - > Vonage V-Portal -> Computer Windows Vista

1. If I try to eliminate the Vonage V-Portal for tests, I can't connect to the Internet via Comcast -> Motorola Surfboard SB5101 Modem - > Computer, without rebooting the modem

2. If I perform action #1, then I can't connect to the Internet via Comcast -> Motorola Surfboard SB5101 Modem - > Vonage V-Portal -> Computer, without rebooting the Modem, followed by rebooting the Vonage V-portal.

Is there something with the modem causing this? If so, what?
 
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