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Monitoring console on SX-2000

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fonejack

Technical User
Mar 6, 2007
65
US
I had a request to do silent monitoring of SC2000 operator consoles on an SX-2000 running software 34.2.7.4. I have the ACD feature package with silent monitoring but that seems to only function with supersets; any other suggestions to monitor operators remotely?

Thanks, Jack
 
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