johndeleon
MIS
Is there a way to monitor an telephone extension usage? We suspect that there is an employee spending too much time on the telephone and possibly calling long distance.
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Monitor Phone Usage
- Thread starter johndeleon
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altolabado
Technical User
Do a Ld 32
Stat the TN of the user.
You should do this periodically to see when they are online.
Stat the TN of the user.
You should do this periodically to see when they are online.
Avaya911PLM
Vendor
CDR usage is the best way to see station activity. If you don't want to invest in a CDR software package, the raw data can be captured to a file, and then processed externally. I have seen a few .XLS spreadsheets that will do this on a limited basis, but these in no way replace a full CDR package.
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Fletch
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Fletch
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PAULNOTTRACEY
Technical User
You can ativate a call trace on change of state.
when the state changes your are notified on tty
LD 80
enhanced trac option
when the state changes your are notified on tty
LD 80
enhanced trac option
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