i tried to respond to this thread but it was closed
so i figured id start a new one with what worked for me
go to (C:\Users\<your user>\AppData\Roaming\Avaya\IP Office and delete the Monitor folder
when you start monitor it will recreate the folder and should work properly...
so i figured id start a new one with what worked for me
go to (C:\Users\<your user>\AppData\Roaming\Avaya\IP Office and delete the Monitor folder
when you start monitor it will recreate the folder and should work properly...