MOH

[kashnortel]

Hi,

I am having to provide 8 different music on hold for my business process...
Currently I am having 6 players and it is becoming a Nightmare to manage them...does anyone know of a simpler solution of connecting 8 or more MOH sources and is easier to manage...please let me know..

 

[BAC42]

Hi,

You could look at using solid state MP3 players (no moving parts = less likely to fail) as these are now very cost effective at about £10 per unit, plus mains transformers.

Alternatively, if you wish to be able to remote manage them, then you could look at a multi-zone music player, windows PC and multiple sound cards. Something that I have used before is jriver music centre.

http://www.jriver.com,

then you could either use 3rd party programs for remote control of the software (Promixis Net remote - for jriver specific control), or microsoft remote desktop like software. Ihaven't found (after extensive search) a *nix alternative. Obviously by putting software in the equation you run the risk of crashes.

Depends on your priorities, and dead MoH isn't a show stopper, you could always use software to re-start the system automatically every 10 days.

BAC42