MOH ring without IPCC

[bodkin]

Call Manager 4.2 and Unity 4.2(1)

If the following is possible without purchasing IPCC please help. I am trying to have a MOH message play when a call is transfered to a Hunt Pilot in lieu of a ring. I thought about editing the ringback.wav but dont want the message to play for all transfers, just for this Hunt Pilot.

Ive gotten a call handler to play the MOH during transfer by allowing Unity to supervise the call transfer instead of releasing to the switch but I can only seem to get this to work when the call is coming from a DID. I cant get this to work for internal transfers.

Thanks for any help you can give.

 

[whykap]

No you cannot. The difference is that the call is released to the hunt pilot vs the supervised transfer in Unity. During the supervised transfer the caller is actually on hold therefore the MOH.