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MOH Play greeting once then music looped?

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WillyKelleher

Programmer
Feb 19, 2002
36
US
We have a Mitel 3300 and I was wondering if there is a way to play a message once and then go into the music on hold when a user is placed on Hold or waiting in the ACD Queue

Thanks in advance
 
Waiting in queue - Yes (not guaranteed to play however. if an agent is available, the agent will get the call)

Placed on hold - No


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Occam's Razor - All things being equal, the simplest solution is the right one.
 
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