MOH OPTION 61C

[G3rtech]

Can someone help me setup MOH on a OPTION 61C? I have good audio at the universal trunk port. Where do I go from here?
Also, I would like to have two different MOH groups, is this possible?

Thanks,

Gary L. Smith
Telephone Systems Engineer
The University of Mississippi
Telecommunications Department

 

[senk1s]

does the umiss have a G3R and a 61c?

you can have a MoH per trunk route
post ur email and i'll send u a file ...

 

[G3rtech]

Actually, we have upgraded our G3r to the S8700 platform. As for the Option 61C, this a side job that I'm working on.

gls1@olemiss.edu

 

[johnpoole]

the port should be built as a mus trunk (ld 14). then the route that needs has to have music needs to new prompts in the rdb (ld 16) mus=yes murt=x x being=to the route that you mus trunk is a member of. moh is a feature of the route your call is active on. inter moh is a feature of your cdb.

john poole
bellsouth business
columbia,sc

 

[G3rtech]

That got it. THANKS!!

Gary L. Smith
Telephone Systems Engineer
The University of Mississippi
Telecommunications Department

 

[MonkAZ5]

something in relation to this problem. I am trying to find a way to first route callers going into Que with a MIRAN announcement, I would then like to send the cllaer to Music on hold until the caller is picked up, does anyone know if th is is possible. Opt 11C Meridian.

Thanks

 

[mikeyb123]

in the acd build there is a prompt for the music route - murt I can't remember if it plays all the time between the rans

It's not getting any smarter out there. You have to come to terms with stupidity, and make it work for you.