IPOtech111
Programmer
Im having an issue getting the Music on hold working on an Ip Office partner edition I just installed. It is an OHP 8000 connected to the audio port on the back of the system. I have the music on hold set to active in manager. It is such a simple thing that I honestly don't where to begin in troubleshooting it. System status shows an alarm that the music on hold file failed to load. This is odd to me because the way the alarm is worded it seems like it is trying to use an internal music file but the partner edition ip office only supports external music on hold. I have tried swapping out the OHP just incase it was the unit itself but it is not. Any thoughts?