we have a nortel meridian 61c with a Miran card. The problem is the music on hold plays fine when heard directly from the switch but when this meridian is hooked to a passport in one country which communicates to another passport in the US thru IPLC and ultimately the Passport in US is interfaced to the PSTN the music comes out distorted and plays intermittently. can anyone shed light on what could be the problem ?
IPLC
Meridian --- Passport ---------------- Passport ---PSTN
| |
agent connected caller put
to caller on hold
IPLC
Meridian --- Passport ---------------- Passport ---PSTN
| |
agent connected caller put
to caller on hold