MarineCorpComm
Technical User
New 412 user, in a PBX mode, I want to install/activate the music on hold. What should I do?
Thank you.
Thank you.
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MOH for IP412 in a PBX Mode.
- Thread starter MarineCorpComm
- Start date
- Status
Silverblade
Technical User
At the back of you 412 unit you'll find a audio-jack input. When you connect a audio device to this port MOH should be activated automaticly
The IP Office can provide music on hold (MOH) in one of two ways:
Internal MOH:
Following a reboot, the IP Office will try and download a .wav file called holdmusic.wav from its configured TFTP server. This file is not permanently stored in the control unit. If the main Control Unit receives a holdmusic.wav file, the external audio port is ignored.
If IP Office has not loaded a hold music file and has no external source, it will retry loading a hold music file approximately every five minutes.
The message "Unable to send Hold Music" in the TFTP Log or Manager status bar, means that a "holdmusic.wav" file was not found in the Manager Working Directory. Ignore this message if you are using external source or not using music on hold.
External MOH:
Connect an audio source to the 3.5mm audio port on the back of the IP Office control unit.
If an internal MOH file has been downloaded, the IP Office will not recognize any external MOH input until it is rebooted without the internal MOH file.
Checking Music on Hold
The IP Office has a default system short code that allows you to listen to a system’s current music on hold.
At an idle extension, dial *34.
You will hear the system’s music on hold.
Note: You must ensure that any MOH source you use complies with copyright, performing rights and other local and national legal requirements.
Greets Peter
Internal MOH:
Following a reboot, the IP Office will try and download a .wav file called holdmusic.wav from its configured TFTP server. This file is not permanently stored in the control unit. If the main Control Unit receives a holdmusic.wav file, the external audio port is ignored.
If IP Office has not loaded a hold music file and has no external source, it will retry loading a hold music file approximately every five minutes.
The message "Unable to send Hold Music" in the TFTP Log or Manager status bar, means that a "holdmusic.wav" file was not found in the Manager Working Directory. Ignore this message if you are using external source or not using music on hold.
External MOH:
Connect an audio source to the 3.5mm audio port on the back of the IP Office control unit.
If an internal MOH file has been downloaded, the IP Office will not recognize any external MOH input until it is rebooted without the internal MOH file.
Checking Music on Hold
The IP Office has a default system short code that allows you to listen to a system’s current music on hold.
At an idle extension, dial *34.
You will hear the system’s music on hold.
Note: You must ensure that any MOH source you use complies with copyright, performing rights and other local and national legal requirements.
Greets Peter
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