talkintelspe
MIS
DO NOT USE Enabling Technologies Corp to install your modular messaging system. We recently used one of Avaya's platinum business partners to install CM 4.0 in several locations. They contracted Enabling Technologies to install and configure the MM server. The installation is incomplete. The Enabling tech left without finishing the installation. They did not configure the WSO and left us with a corrupt windows installer, not allowing Avaya to connect via webconferencing to provide support. Also, they will not support us because we do not have a maintenance contract with them. Now to fix it, we would need to take down the server - out of hours of course - reinstall the windows installer, and reboot. The business partner does not want to pay for the charges and Enabling is clueless.