ModName: gdiplus.dll error

[alexealas]

Hello to all,
I am writing today to ask for help, I have users complaining about error messages while using Photoshop and Windows Explorer, when they are transfering images from the IE to Photoshop they have this recurrent error:
AppName: explorer.exe
Appver: 6.02900.2180
ModName: gdiplus.dll
ModVer: 5.1.3102.2180
OffSet: 0014c2e1
Their application crashes and can't do nothing but terminate it.
Does anybody have heard or knows how to troubleshoot it?
Thanks for your help in advance,
Alex Alas

 

[linney]

Anything in these?

http://groups.google.com/groups?hl=...tnG=Search&ie=UTF-8&oe=UTF-8&um=1&sa=N&tab=wg

How To Fix This Error (example only)

http://www.smartcomputing.com/techs...550dbbabadc4c7ea9d9f0a8d25e0401&ErrorID=21864

 

[alexealas]

Linney,
Thank you for replying to my cry of help, I went to both links you attached here and the second one is not working, I don't know if maybe there is a mistype on the URL that is blocking me the access to it or if you know another way to get there I will appreciate if you can include it in you next message.
Thanks again,
Alex

 

[linney]

http://www.smartcomputing.com/techs...c45bfe6cda743dcbfb5bd1d714b8f30&ErrorID=21864

is the correct link, that site seems to be having problems with several of its links.

Have a look at this "AppName: excel.exe. AppVer: 11.0.5612.0. ModName: gdiplus.dll. ModVer: 6.0.3260.0. Offset: 00082f15." on this resolving page (and try some of the other links too) and you will see what I mean.

http://www.smartcomputing.com/techsupport/ErrorBrowse.aspx?guid=&num=301

Have a look on Google there were plenty of hits for this type of error. See if you can find a better Gdiplus.dll, perhaps a later version.

 

[alexealas]

I'll take a look to that excel error, I saw it before, i think but I just didn't look at it because they were two different applications but I will review now.
Thanks for your input
Alex