Hi,
I hope someone can help me solve my parents' modem problem.
Background: PC was upgraded to XP SP1. This caused their PC to become unstable and a Bios upgrade solved this. Since then the modem has not been able to connect to 2 different ISPs (I installed AOL 8 when their original ISP did not work).
The modem is a PCI Lucent Win Modem.
The symptoms I see are that it can dial out to the ISP, but never connects. There are no conflicts in device manager.
What I have tried:
- installed the latest driver (8.30)
- removed the card, rebooted without the modem in and then restarted the PC with the modem in a different slot.
- also tried messing with the IRQ settings in the Bios, as the Bios seemed to say it would use IRQ5 for the sound card and the modem says it is using that in device manager.
Any suggestions?
Thanks,
Richard
I hope someone can help me solve my parents' modem problem.
Background: PC was upgraded to XP SP1. This caused their PC to become unstable and a Bios upgrade solved this. Since then the modem has not been able to connect to 2 different ISPs (I installed AOL 8 when their original ISP did not work).
The modem is a PCI Lucent Win Modem.
The symptoms I see are that it can dial out to the ISP, but never connects. There are no conflicts in device manager.
What I have tried:
- installed the latest driver (8.30)
- removed the card, rebooted without the modem in and then restarted the PC with the modem in a different slot.
- also tried messing with the IRQ settings in the Bios, as the Bios seemed to say it would use IRQ5 for the sound card and the modem says it is using that in device manager.
Any suggestions?
Thanks,
Richard