hi ,
if i understand you correctly , you want to use your modems for heartbeat , normally you have
your network cards as heartbeats and depending on what you use for your serial or non-ip heartbeat you can use SSA disk / scsi / rs232
In hageo the modem is used for Dial Back Safe i.e. if all your primary networks became unavailable , then the modem will be used to dial the sites to see whether a connection can be established , normally the non-primary site will contact the primary site
SO depending on your configuration , i.e. say one resource you'll have a heartbeat for boot/service NIC and one for Standby and one for non ip i.e. disk or serial
if you already have a non-ip heartbeat is this disk ?
with serial interface you have to define an adapter definiton i.e. tty?
if you can access the tty from each server i.e open tty
port from one server and write to port from the other
you should be o.k
Note :- if all your ip networks fail , the service will not fail over , if your ip and non-ip networks fail then your services will fail over
HTH and hasn't confused the matter