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Mod Messaging Secondary Extension problem

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mhshane

MIS
Dec 12, 2005
130
US
Hello, Hope you had a great weekend.

Equipment:
S8800 w/ CM 6.0
Modular Messaging 5.2 (MSS and dual MAS)

Calls to ext 4051 and 6473 need to go to the same mailbox at subscriber 4051.
So I added 6473 as a Secondary Extension to Subscriber 4051. System said changes were successful.

I verified there is no subscriber 6473.

Hunt Group 90 = Voicemail
Hunt Group 90 is assigned to both 4051 and 6473

When I call ext 6473 from my deskphone the system drops me into my mailbox.
For example: I have SAC turned on at 6473
I dial 6473, hear one beep and then hear my voice saying my name and then "please enter you password..."
Somehow it thinks I dialed the number to check my messages.

If I call the full DID for 6473 I get "Welcome to Avaya messaging. Please enter the mailbox of the person you are calling..."
So I dial 4051 and it rings station 4051 four times then goes to voice mail.

WTH?! Any suggestions?

Thank you.
 
check the private/public unknown tables and make sure the 6473 has the same treatment to send its extension as 4051.
 
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