Mobile call control dialing problems!

[johnnybrian]

Hi!

I have enabled Mobile Call control on a cuple of users. The use a SIP line to dial into, and they obviously get a dial tone. So far so good. But the the users (on his mobile) dials 060606060 (0 to get an outside line). I can then see in the manager that the Avaya dials 0660606060. If he user dials 012345 the system ials 0112345. Dialling local extension numbers seem to work fine.

What can this be? DTMF problems? Echo?

Any ideas? There s genrally a very good quality on this sip line.

 

[johnnybrian]

This seems to work fine on another SIP line on the same PBX....what can the issue be?

I have tried changing to SIP info DTMF, but that doesnt work either.

 

[johnnybrian]

Okay, now tried on 2 more SIP lines, and it works okay. What can the issue be? Codesc is okay, quality is good, and DTMF is set to RFC2838

 

[tlpeter]

If it works for other providers then it is a provider problem
Stop searching and blame them



ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[johnnybrian]

Okay, now i ahve tried with terrasip as well, and the problem persists: When using mobile call control, dialing from a mobile phone, the Avaya decides to add an extra digit when dialing. If I dial 012345, the Callstatus shows me dialing 0112345 or sometimes 0123445.

Ive tried multiple DTMF settings, no luck. Codec changes, no luck. I just cant figure out why the system adds the extra digit? it seems to work fine when dialing 4 digit internal numbers.

Please help, ive not been able to find anything useful yet!

 

[amriddle01]

It isn't the providors connection is not very good and it's duplicating the DTMF tone rather like a skipping CD and so the system hears the digit twice

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[amriddle01]

That should be "It isn't the system, the providors connection is not very good and it's duplicating the DTMF tone rather like a skipping CD and so the system hears the digit twice"

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[ipedro]

i have the same problem, but with the gsm gateway and the pbx ip office 500

sometimes it repeats one digit and in ten trials at least 3 went wrong.

 

[intrigrant]

Without decent tracing with monitor it is like searching for a needle in a haystack.