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MM13 Install Tape

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brentel

Technical User
Sep 3, 2009
8
CA
Meridian Mail 13 on an Option 11 Rls 24.

The original install tape loads so far and the prompt to load the key codes never comes up, so we can't continue.

The tape on site loads the startup menu and a few other options, but it never loads the key code screen it just jumps past it and shows nothing on the option screen, so nothing get's loaded.

Any ideas?
 
2 bad tapes?

Dirty tape drive heads?

Extremely outdated mail system?
 
Meridian Mail is still used in many places and it sounds as if the hard disk is suspect. If you had an install tape from a different release such as 12 etc, then you could see if you were able to get any further.

The tape drives are slow and it's also worthwhile trying to see if you could do e.g a mail backup from another site with Meridian Mail.

All the best

Firebird Scrambler
Meridian Programmer in the UK

If it's working, then leave it alone!.
 
I've had this issue on an 11c, I and its to do with the fox security check. (the dongal check between the system and mail).
Run the install tape and when it appears to hang, press the "man int" on the SSC this will cause service interuption for a couple of minutes, and you will have to "AX" back into mail but you should find you can how proceed with the install.
 
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