MM 1237 & 1239 errors

[grizzlys]

I have a system that is getting 1237 errors and messages spooling a reboot sorts it but give it a month or so and it comes back again any ideas on how to resolve it re-occuring.

Also the system is generating 1239 errors continously the system is MM exchange 3.1 I have scoured the internet and avaya support pages but cant find anything on it

Many thanks

 

[texeric]

1239 I believe says it can't create a session (MAPI). The session could be for a subscriber or the External Caller mailbox(es).

If a reboot sorts it out that is unusual, because even if Exchange has an outage MM should reconnect. But if Exchange is being rebooted/restarted we usually tell customers to reboot their MM systems afterwards so MWI/Call Me/Notify Me gets registered to Exchange properly.

Have you drilled down to a specific time when thie started occuring on the MM system and relate it to something that is going on with their exchange system (peer and non-peers)?

http://www.theviagroup.com