vantom1100
Technical User
I have a customer with a 3 cabinet Merlin Legend, R7.0, V10.0, CKE4 Processor. The operator console, MLX20L in QCC mode, keeps getting locked up to where it is unusable other than to answer a call. The speaker phone, transfer, start, release, Menu, inspect buttons don't work.
Tried a different MLX20L which worked for a bit but then locked up as well. Moved the MLX20L from the 1st to the 5th port on the 1st card (408 MLX), still the stuck buttons. Swapped the 408MLX card in the first slot with the 408 MLX in the 2nd slot, still the stuck buttons.
Swapping MLX20L's clears up the problem for a short time but it always locks up.
The power supplys are 391C1.
Has anyone seen this problem? Any ideas what to try next?
Tried a different MLX20L which worked for a bit but then locked up as well. Moved the MLX20L from the 1st to the 5th port on the 1st card (408 MLX), still the stuck buttons. Swapped the 408MLX card in the first slot with the 408 MLX in the 2nd slot, still the stuck buttons.
Swapping MLX20L's clears up the problem for a short time but it always locks up.
The power supplys are 391C1.
Has anyone seen this problem? Any ideas what to try next?