Have a Merlin Legend R7.0v10 on a CKE5 processor and a MLM007 six port voicemail. Having issues with the auto attendant not always transfering calls properly. Most of the time it works however sometimes it will transfer back to the operator with the VM Return message. They have 7 loop-start lines, I have ran test calls on all 7 lines and all 6 VM ports but always works for me while on-site. While off site I have made test calls and it doesn't transfer me to the ext I dialed within the AA, but transfers me to the operator. I have tested all the TTR's four times and they pass. I am at a loss if it may be processor going bad or the VM itself. Any thoughts what may be the issue.