MLM 007

[cycochris]

Can 2 mailboxes be assigned to the same extension? The scenario is this:
A person has DID that is for one company that needs it's own voicemail. He also want a voice mailbox for his extension that he gets his voicemail from his other company and internal voicemails.

So basically he wants his DID voicemail to be seperate from his regular extension voicemail.

 

[Pepperz]

Yep. say the DID is 150. Set the 150 extension up with regular voice mail. The other company needs to be answered by a calling group, say 775, that immediately overflows to mailbox 775 where the caller hears the message. In the calling group setup, set the "message" field to 150. The user will then get mailboxes for both his own as well for the other company. The light will light up for both.

Pepperz at newper dot net

 

[cycochris]

I'm not sure I follow how to do that. I struggle with wrapping my head around voicemail. Sorry for my ignorance.