MLAA to voicemail

[mitanl22]

I have a 3300 ver 9.0, EMB VM that was setup with an MLAA to press 1 for ext. XXXX or wait on the line to leave a message. The idea is that customers calling in on analog phones can leave a message (for example rotary phone, don't laugh a lot of older customers). Problem is MLAAs repeat 3 times before you can drop to voicemail. The company had the message recorded by a professional service so they don't want to modify it.

Any ideas....

Thanks,

 

[kwbMitel]

Change the mb type to extension and create a single digit mb 1 as transfer only to xxxx

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What's most important is that you realise ... There is no spoon.

 

[mitanl22]

Thanks kwbMitel! After I changed it to extension all had to do was enter the mailbox and delete the cell phone prompt.
I really appreciate the help.

 

[LoopyLou]

Don't be cheap give him a star.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

 

[kwbMitel]

Regarding the cell phone prompt:

This leads me to a more elegant solution.

Instead of setting up a single digit mailbox, use the personal contact number 1 to transfer to xxxx. Avoid using 2,3 or 7 as these enable canned (unwanted) prompts. You can also set the dial zero to something other than reception - loopback, hangup (requires fancy programming), etc...

**********************************************
What's most important is that you realise ... There is no spoon.