Mivoice Business express ICW

[Mitel999]

Hi

I’ve done an install on a MIVBE but I have not used the intergrated configuration wizard. (Bascily a manual installation) When I login to the server it keeps trying to run the ICW. Is there a way to disable this?

Cheers

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Eighty percent of success is showing up

 

[Billz66]

there is a way , but mitel have to do it

The wizard is a right royal pita

If I never did anything I'd never done before , I'd never do anything.....

 

[Mitel999]

Thanks Billz66. Ticket logged with Mitel.

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Eighty percent of success is showing up

 

[smarbar]

Hi

Having the same problem, did you get it sorted?

 

[Mitel999]

Hi

I spoke to Mitel and they advised that you should be going to either FQDN/Portal or FQDN/server-manager as opposed to the FQDN as will always default to the FQDN/icw

Cheers

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Eighty percent of success is showing up

 

[kwbMitel]

Yup, exactly what I was going to offer. With Express you must use server-manager

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Any intelligent fool can make things bigger and more complex… It takes a touch of genius – and a lot of courage to move in the opposite direction.

 

[Billz66]

the redirection to icw dissapears once it has been completed

there is a method( not disclosed to me) by which they can disable it

once its completed or disabled the access to the fqdn will change to portal automatically as per a normal micollab

i have a dcr in to get rid of the wizard as i think its not a help but a time waster

on our mitel cloud sites we deprogram anything assigned by it and start again

If I never did anything I'd never done before , I'd never do anything.....

 

[jpruder]

db appmenu setprop ForceRedirect Url /portal/ and then expand-template /home/e-smith/files/ibays/Primary/html/index.html should change it to redirect to the portal page

 

[Billz66]

tried that jpruder
still redirects to icw

just noticed the ICW includes A call recorder hunt group , is that now supported
I thought that additional nupoint software wasn't allowed on express so nupoint call recorder isnt possible
and there is no embedded voicemail ??


If I never did anything I'd never done before , I'd never do anything.....

 

[smarbar]

Thanks jpruder that's worked.

Billz66, I had that initially but think it was the browser cache, tried it from another and it works.

 

[jpruder]

I had that initially but think it was the browser cache, tried it from another and it works.

Yes cache can be an issue and you might have to do this again after an upgrade