Mivoice Business 3300 record a Call on 5330e IP

[UPGRAYEDD]

Hello all. Struggling with record a call feature.

Release level: 8.0 SP3 PR2

This works fine with 6920 set but not on a 5330e IP

Same COS with record a call enabled
recorder hunt group configured
voicemail configured for the extn I am recording on
record a call key configured on the phone

I call into the DID that rings to the extn, then press the record key, I see the key indicator flash orange and the recording features (Pause, Stop&save, Stop&erase) flash briefly then disappear.

Again this works great on the 6920 set just not on the 5330e IP

any help is greatly appreciated.

 

[Valamagules]

I have seen a lot of issues with the release.
Any chance of upgrading to 8.0 SP3 PR3?

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