MiVoice 470>SIP Teminals 1

[jabbo99]

I'm programming a 470 for the first time. It's going... I just plugged in the 6873i SIP terminal and it is not getting an IP from the enabled DHCP server from the communications server. I plug the phone into the PoE switch, it boots up but stops loading at 20% DHCP server first, it hangs for several moments then jumps to 45% Bad Certificate, hangs for several moments, hits 92% SIP Server, then the screen flashes and the menu appears with the time and date in the upper right corner of the screen.

I have the DHCP server enabled in the communication server. My settings look ok but obviously I have not configured something correctly. I'm attaching a screenshot of my DHCP server settings for review. Appreciate any help and feedback.

thanks

 

[jabbo99]

I forgot to add that if I go to the IP Addresses form, I can see that an IP address has been assigned to my 6873i Phone. It is the only phone that I have connected to the system.

 

[sarond]

I would first try is Compatibility mode for self-signed certs
Maintenance>General

After the phone upgrades its firmware it should start booting fine.

 

[jabbo99]

I'll give this a shot. I recall from the 400 course that there is a way to login into the phones via a web browser but cannot recall the username and password. Do you recall what they are?

Thanks

 

[jabbo99]

That did it Sarond. The following settings were not activated: Compatibility mode for TLS v1.0, FTP Service
After enabling those settings, I unplugged the terminal from the PoE switch and watched it update all settings successfully. It then rebooted about 3 times. It's now active. Gonna continue down the path of building my first 470.

Thanks for your help.

 

[jabbo99]

I discovered an error message after logging out and back into the call server that pertains to a setting I just enabled. Upon logging into the call server, I received the following message:

I disabled 'Compatibility mode' for TLS v1.0, restarted the phone and it appears to be working just fine now. Do I not need this setting enabled or is there another way to resolve the error message?

Thank you

 

[sarond]

No this is only needed for the older 67xx series phones.

Once the 68xxi phones have been upgraded you can untick the box again.

 

[jabbo99]

Thank you sarond. You've been great help!