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MIVCR Stage and delete leaving some calls behind

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Billz66

Technical User
Feb 21, 2010
2,079
AU
customer has a historiCAL mivcr ( FOR REPLAY OR PAST RECORDINGS ONLY)

they recently asked us to set it to start purging old calls ( older than 5 years)
when we set that to stage based on 5 years and then delete , it left behind a few recordings
ther was nothing we could see that indicated why they were left behind

server hasnt had swas for a few years so cant really raise as a mitel ticket

does anyone know what log file would show information related to staging / deletion

If I never did anything I'd never done before , I'd never do anything.....

 
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